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November 19, 2008 - regarding
the Hippner Original
Model Series #565
My wife relented when I
called to tell her the guitar arrived--so I opened right away. The more
I play it, the more I like it. It really grows on you. Your
descriptions were amazingly accurate. I had my Loriente setup and it
plays very easily. When I first saw the frets on the Hippner, I
wondered how it'd feel, the frets are shallower than the Loriente. Much
to my ever growing smile, the Hippner has such an easy action. Wow! =)
Thanks for the sheet music
too. You're very generous. Do you know the brand of strings on there?
They seem to help minimize squeaks. Well, I'm very impressed and happy
with our entire exchange. Thank you, thank you. My students, and some
colleagues--especially the band teachers, are anxious to see and hear
it. I'll be glad to show it off. :)
October 30, 2008
Hi Rich, The work you did on the Bach Violin Sonatas
& Partitas is very impressive. Everything lies so well in the hands.
Your work on all the Fugues is the best I've seen yet. Keep up the
excellent work.
Steve C. California
October 29, 2008
Thank you for your beautiful publications and for your inspiring web site.
Are you ever going to make a CD of your favorite pieces?
Best wishes......Steve
August 18, 2008
Richard, I’m very impressed with your original
compositions. I plan on buying a few including Prelude 10. I also am an
Encore user....
Great job on the music and I hope to hear more
originals in the future.
Larry. B.
David is a wonderful guy, and a good player with great taste in music. This
was received August 12, 2008
Hi Richard,
Congrats on selling the "87 Ioannou!
I'm really loving the Whisler. I'd been looking for about 10 months! And I am
so glad I waited. (Sounds like a real love story, huh?)
It's such a relief to now just settle down and practice...
I also want to say it's been a pleasure to "do biznis" with you...and to have
made your acquaintance.
FYI, here's a copy of the message I left
Ken Whisler on his website:
I just bought one of your guitars, "July '08" on the label, from Richard
Sayage ("Savage Guitars")in Long Island. I absolutely love it!
Madly! A wonderful work of art! The sound is beautifully warm with well
balanced and distinct registers. It plays very smoothly, and,
though light, feels solid. These qualities are more than enough, but you've
also created such a visually unique and very tasteful piece, that
it's very quite remarkable. I don't know of a prettier guitar. I came to
try out 3 or 4 others. Then I tried yours, and just couldn't leave
without her. Thank you so much for my new love.
Best,
David Kahn
April 6, 2009
Hey Rich,
I wanted to thank you for all
the help with guitar. She is really just a great instrument and I
couldn't be happier. I can't wait til I make her sing as beautifully as
you do with your guitar.
Thanks,
Eric M.
Las Vegas
April 9, 2009 regarding an
Adalid 9C/B Spruce Top
Hi Rich,
I just wanted to check in with you and let
you know how much I'm enjoying the guitar. She has opened up a
considerable amount. I got the new saddle put in, and also one of the
braces was a little loose. Everything is fine now and we have no
buzz. I can't wait to do business with you again man. I was
impressed with all the guitars you had and would have bought 3 or 4 if
I could have afforded it. Please let me know if you get one of the
Hill Double Tops or any lattice braced guitars. That's my next
quest! I have been saving up!
Best,
Shawn
this is a follow-up :
... You and your family are A1 in my
book and your hospitality is far above any dealer in the industry.
You don't have to abbreviate anything on my account. If anyone has
any questions I'll tell them how it is. I mean every word of it. Let
me know if this customer doesn't get the Hill. I'm interested. Do
you have it on the site yet?
April 17, 2009 regarding
a setup and intonation job on a Luthier Guitar
Hi Rich,
I just wanted
to let you know that I’m extremely happy with the way my guitar turned
out. It took a couple of days for the strings to break in but once they
did I was amazed how much the tone and playability has been improved.
Once again, many thanks.
John G.
July 11, 2009 regarding the
Hippner 573 Torres with
Spruce Top and Brazilian RW shipped via FedEx to California
Arthur V. wrote:
Yesterday in the evening I received the guitar Hippner 573 "Torres" and I
am very satisfied with my purchase, without doubt this is a beautiful
guitar, very light and it has a beautiful sound.
P.S. In your opinion do you believe that a new classical guitar will
get a better sound after playing it for a period of time?
For your honesty and your attention thank you very much. -AV
July 28, 2009 regarding a finish restoration - top
restoration and setup on a Cabral Classical. Shiro is a professional
guitarist specializing in South American music. I had the good
fortune to also meet his lovely wife at my home, where we spent a
delightful afternoon together talking and playing music.
Hi Rich,
Yesterday, I did a rehearsal at the concert
hall of Argentine Consulate in NYC to play Cabral's guitar for the first
time in 15 years.
It sounds marvelous and also the color of
the top has been settled down and it looks much natural than that day I
received her at your place.
I'm proud that I had an excellent choice to
bring her to you.
Here I send you some pictures including two
we took at your home.
Thanks again.
I wish you well and give my warmest regards
to your lovely family.
Shiro Otake

Follow-up by Shiro on September 25, 2009
Hi Rich,
I have played the Cabral guitar at four
great concerts in August and September.
It's terrific. Since I have received her
from you, it sounds better and better really day by day.
Here I send you some pictures of me and my
girl.
(Argentine Embassy, NY Bargemusic in August
and Japanese Ambassdor's residence in Mexico City, Templo Mayor -Great
Aztec Piramid Ruins- also in Mexico City in September)
Thanks again, Rich.
I have another Cabral that I'd like to fix
the head peg part.
August 19, 2009 - regarding the sale of the
Hippner #163
Frank M. from NJ wrote:
Rich,
Only one word to describe it; outstanding! It fits perfect, sounds
amazing and is in almost pristine condition. You did a very nice job on
the action. Great case too!
Thanks,
Frank
September 30, 2009 - regarding a repair job done to a Bellucci Classical
Guitar with pick-up system. Finish was completely taken down,
sanded, refinished sparingly (as it should have been done originally), new
nut, new saddle, new bridge, new saddle slot, etc... a real buzzing mess.
I had put regular tension strings on the guitar, thought better of it and
sent High Tension strings along with the guitar, recommending that the
customer replace the strings right away.
Sorry for not writing sooner, but my
internet provider, which is also my phone provider, had problems and
service was restored just few minutes ago.
Yesssss!! I finally received the package. I received
it in excellant condition. I mentioned the problem we had had to the
mailman and he said he had no explanation except that it seems that
there was a system breakdown in this case. That this was very unusual.
Well I opened the package and right away
tried out the guitar. I was very unimpressed with the sound. So I
decided to replace the strings with a set of Savarez HT Alliance bass
strings and a set of Hense HT carbon trebles I had ordered just before I
had sent the guitar to you.. I tied the strings to the bridge with a
"string tie block:" I had designed, with which the strings are tied to
the bridge with out wrapping around the top of the bridge. It acts as a
sort of 12 hole tie instead of a 6 hole tie. Thus prevents the strings
from marring the top of the bridge and allowing more downward pressure
on the saddle. "SEE PICTURE".
Once this was done she really began to
ring and the volume was duplicated (doubled). If Renato could only hear
now!!
Rich I want to thank you for all the
support you have given me throughout this transaction. You are a true
professional and considerate person. A true credit to your profession.
By the way that is an unusual looking
saddle you made. I have seen compensated saddles before, but this one is
more elaborate. Can you make another one so that I may keep as a spare?
Win from Puerto Rico

11-01-2009
Dear Richard,
...
I have a 1966 Martin
0028 with beautifully book matched Brazilian and a tight grained Spruce
top which I believe has a lot more to give. She hasn’t been touched by a
pro in years (her neck broke thirty some odd years ago – Martin did a fine
job with her replaced neck – scalloped my braces and refinished the
instrument.
Having digested your
superb website, I would be gratified if I could bring her to you and have
her set up evaluated. My mild arthritis is a bit of a hindrance and I
truly wish I had the bucks to buy a decent instrument of 640 scale length
– failing that, I feel a professional setup (fret work – saddle) would
improve her action and playability. Additionally, she has several rather
lengthy checks in her lacquer on her back that need attention.
Allow me a compliment –
your website inspires confidence in both sales and service – the best I’ve
come across!
Sincerely,
Thomas K. Ford
Brookfield,
CT
10-21-2009 regarding a repair, loose brace,
new nut, new saddle, compensation, cleanup and overall reconditioning of a
Ramirez S1 that was buzzing, vibrating and well...doing all the wrong
things. She is a pretty guitar and it was a shame. So I fixed
her good :-)
hi Rich,
The guitar came. What a difference. You put alot of effort into
repairing it and it's very noticeable. It's a totally different guitar
and it sounds beautiful. Thank you very much.
All the best,
jneely
10-22-2009 regarding a book order, where Marshall needed special
handling for shipping.
Hello,
amazing, thank you very much, I received the music today and just
finished playing through the whole sonata. wow, thank you, i have been
trying to find this music off and on for close to 5 years. I will be
purchasing more of your transcriptions and I will be sending fellow
guitarists and my instructor your web address.
Best wishes and thank you for your time,
Marshall Carter
12-09-2009 regarding an Avalon A32J with Lowden Flite Case sent to Bob in
California via FedEx
Richard -
Thanks for the great
service. You do a great and professional job! I passed on a lot of
opportunities for this one. It seems to have everything I am looking
for. Thanks for the effort. I will let you know when it arrives.
Bob
followup email on 12-14-2009
Hello Richard -
I received the Avalon A32J
today and all is well. I love the guitar. It is exactly what I was
looking for. No more being tethered to an amp in my den (though it
sounds very good on my Polytone here in my office). Thanks for the
goody bag as well. This thing blows away the top of the line Taylor
NS74 or whatever it is. This has to be better than the Lowdens or
Larivees as well. The big lower bout really gives some nice deep tone
on the Avalon. The Avalon even smells good! The wood smell is
amazing - like being in a forest.
01-27-2010 regarding
Select Bach Transcripts
Volume II with TAB
Thanks, Rich. That's
terrific. I greatly appreciate your transcriptions, and look forward to
this latest compilation. By random coincidence, I've heard the prelude to
Bach's violin partita no. 3 a number of times in a number of places over
the last two weeks -- this inspired to check on your website to see what's
currently available!
Marshall in Detroit
Follow-up email on 02-02-2010
Rich,
Thanks for sending the very-recent compilation so fast. It's a beautiful
collection. I salute you and all your efforts to help struggling amateur
guitarists like myself approach fantastic works of music! And please pass
along my thanks to your client who urged you to publish this specific book
(Bach Vol. II). This is a great one.
Best regards,
Marshall
I received my complete Weiss collection
from you this week. I am writing you to thank you for a very fine job
on the transcription. I have my BM in classical guitar from
University of Denver and although I did not pursue a career in my
instrument, I do really enjoy playing works like your Weiss
collection. I have been a fan of SL Weiss for a great many years,
because there is always something special about his melody and
texture. I studied lute transcription to guitar while in college and
know the great challenge you face in that. You kept it
straightforward and simple, a masterful job. Compliments to you
Richard and also a good selection of Weiss.
God Bless You,
Matthew Woodbury
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