Shipping a classical guitar is a tricky business. It is clear that many dangers might exist once your guitar leaves my hands. This is what I am doing to protect your guitar. I'll say it first...I'd rather you came over to play, test, inspect, buy and take the guitar home with you. In case that's not possible......here's what I will do to ensure safe delivery of your instrument. First off, your guitar will be photographed the day of shipping, with a time stamp. These photographs will be sent to you the day I ship it, by email. They will contain back and front pictures of the top, back and sides, neck and headstock. If the delivery people hurt the instrument in any way, you will have proof of condition on the day that it was sent to you. I will back any and all statements and/or official documents to that purpose. Please inspect the box and the guitar as soon as you receive it. Guitars are always shipped in their case...always a single or double arch top hard shell case. Guitars will always be de-tuned to not put undue stress on the top. Guitars will always be fitted to the hard-shell case and made to be snug within using soft packing material if it is not already snug, with support for the headstock to avoid unnecessary vibration. The Guitar CASE is then secured within the box to avoid movement and vibration. I use fitted cardboard around the headstock area of the case to make certain it does not move side to side during transport, as well as soft packing material around the case. I try to avoid peanuts for packing purposes. Guitars and their boxing will always be CLEARLY marked "Extremely Fragile", "KEEP ON TOP" and "This End UP" I'm now using FedEx Shipping or USPS Express/Priority Mail Shipping exclusively. It is my preference and my expense to get your guitar to you as quickly as possible...One to Two days tops.
| Insurance and Protection Every Guitar in my shop is insured for its full value. The value must be able to be verified thru a clear paper trail. Every guitar in my shop has its value verified.. Every Guitar that I ship to you or have shipped to me from my studio is insured for its full value. Guitars will ALWAYS be insured for their full purchase price value in case of mishandling by the carrier used to deliver your guitar. I do NOT insure thru FedEx or the US Postal Service. The paper trail and the work is too extensive. If there is ever a problem with ANYTHING regarding that which I sell and ship to you or vice versa, it will be handled by me and my insurance carrier. Believe me, you'd rather deal with me rather than FedEx or the Post Office. I can handle claims within a week or two. My specialty insurer is Clarion Insurance, a specialty insurer for musical instruments and dealers such as myself. The process will be way easier with me. Put your mind at ease in this regard.
| It's my job to make sure that nothing happens to your guitar. And I will do everything in my power to make it so. - I will send all domestic US and North American guitar shipments via FedEx using Business Day Ground Shipping or USPS Express/Priority Mail Shipping from Bay Shore, NY USA 11706
- Typical rates to will be anywhere from $30.00 to $100.00 to North America...including full insurance (covered by me) for the purchased value of the instrument. Rates go up and down according to total size of the box. These rates are non-negotiable. I will not send a guitar unprotected in any way.
- It is okay to overpay for shipping on our site. I will refund any excess costs to you immediately. If a guitar has 99.00 packed into it for shipping and it ends up costing me 69.00 after all expenses, you will be refunded $30.00 ASAP through PayPal or my corporate check. By the way, the same goes for the shipping of our books overseas.
- As it looks right now, it's no worry for you as Guitar Shipping is completely FREE thru my studio. I accept the expense so you do not have to do so.
- As I said earlier, I also Insure everything that goes into and out of my studio myself thru Clarion Insurance. To be clear, I insure for the FULL purchase price of the guitar.
- International shipping will have to be shopped at the time of sale. More than likely, it will also be done using FedEx or USPS exclusively.
- I will box and care for your guitar in exactly the same manner no matter where it is being shipped.
Any and all customs and duty taxes are the FULL responsibility of the buyer. - If Customs requires a payment for duty tax, pay it. You will otherwise be charged by me for shipping 2 ways and a RETURN fee of as much as 20% of the purchase price if the guitar is returned back to me for non-payment of Customs taxes.
- I will mark the guitar as YOU see fit for Customs and Duty purpose.
- The Insurance amount will not change regardless.
- By purchasing an instrument from Savage Classical Guitar, you implicitly agree to the above conditions.
Of course...you are welcome to come over and pick up your guitar anytime! :-) This is preferred...really really. Brief Summary Photographed Packed like a tank Shipped One to Two Day USPS Express or FedEx FREE Shipping of your Guitar in the 48US Fully Insured by me personally thru Clarion Group 3 Day Return Policy from the time you receive your guitar * Map for Savage Classical Guitar Please feel free to email me directly with any questions or concerns. Richard F. Sayage Savage Classical Guitar 631-335-5447 |
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