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Shipping a
classical guitar is a tricky business.
It is clear
that many dangers might exist once your guitar leaves my hands.
This is what I am doing to
protect your guitar.
I'll say it first...I'd
rather you came over to play, test, inspect, buy and take the guitar home
with you. In case that's not possible......here's what I will do
to ensure safe delivery of your instrument.
First off, your guitar will be
photographed the day of shipping, with a time stamp. These
photographs will be sent to you the day I ship it, by email. They
will contain back and front pictures of the top, back and sides, neck and
headstock. If the delivery people hurt the instrument in any way, you will have
proof of condition on the day that it was sent to you. I will back any and all statements
and/or official documents to that
purpose. Please inspect the box and the guitar as soon as you
receive it.
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Guitars are always shipped in
their case...always a single or double arch top hard shell case.
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Guitars will always be de-tuned
to not put undue stress on the top.
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Guitars will always be fitted
to the hard-shell case and made to be snug within using soft packing
material if it is not already snug, with support for the headstock to
avoid unnecessary vibration.
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The Guitar CASE is then secured within the box to avoid movement and
vibration. I use fitted cardboard around the headstock area of the
case to make certain it does not move side to side during transport, as
well as soft packing material around the case. I try to avoid
peanuts for packing purposes.
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Guitars and their boxing will
always be CLEARLY marked "Extremely Fragile", "KEEP ON TOP" and "This End
UP"
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I'm now using FedEx Shipping or
USPS Express/Priority Mail Shipping exclusively.
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It is my preference and my
expense to get your guitar to you as quickly as possible...One to Two days
tops.
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Insurance and Protection
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Every Guitar in my shop is
insured for its full value. The value must be able to be verified
thru a clear paper trail. Every guitar in my shop has its value
verified..
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Every Guitar that I ship to you
or have shipped to me from my studio is insured for its full value.
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Guitars will ALWAYS be insured
for their full purchase price value in case of mishandling by the carrier used to deliver
your guitar.
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I do NOT insure thru FedEx or
the US Postal Service. The paper trail and the work is too
extensive.
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If there is ever a problem with
ANYTHING regarding that which I sell and ship to you or vice versa, it
will be handled by me and my insurance carrier. Believe me, you'd
rather deal with me rather than FedEx or the Post Office. I can
handle claims within a week or two.
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My specialty insurer is
Clarion Insurance, a specialty insurer for musical instruments and
dealers such as myself. The process will be way easier with me.
Put your mind at ease in this regard.
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It's my job to make sure that
nothing happens to your guitar. And I will do everything in my power to
make it so.
- I will send all domestic US and North American guitar shipments via
FedEx using Business
Day Ground Shipping or USPS Express/Priority Mail
Shipping from Bay Shore, NY USA 11706
- Typical rates to will be anywhere from $30.00 to $100.00 to North
America...including full insurance (covered by me) for the purchased value of the
instrument. Rates go up and down according to total size of the
box.
These rates are non-negotiable. I will not send a guitar
unprotected in any way.
- It is okay to overpay for shipping on our site.
I will refund any excess costs to you immediately. If a guitar has
99.00 packed into it for shipping and it ends up costing me 69.00 after
all expenses, you will be refunded $30.00 ASAP through PayPal or my
corporate check. By the way, the same goes for the shipping of our
books overseas.
- As it looks right now, it's no worry for you as
Guitar Shipping is completely FREE
thru my studio. I accept the expense so you do not
have to do so.
- As I said earlier, I also Insure
everything that goes into and out of my studio myself
thru Clarion Insurance. To be clear, I insure for the
FULL purchase price of the guitar.
- International shipping will have to be shopped at the time of sale.
More than likely, it will also be done using FedEx or USPS exclusively.
- I will box and care for your guitar in exactly the same manner no
matter where it is being shipped.
Any and all customs and duty taxes are the FULL responsibility of
the buyer.
- If Customs requires a payment for duty tax, pay it. You will
otherwise be charged by me for shipping 2 ways and a RETURN fee of as
much as 20% of the purchase price if the guitar is returned back to me
for non-payment of Customs taxes.
- I will mark the guitar as YOU see fit for Customs and Duty purpose.
- The Insurance amount will not change regardless.
- By purchasing an instrument from Savage Classical Guitar, you
implicitly agree to the above conditions.
Of course...you are
welcome to come over and pick up your guitar anytime! :-)
This is
preferred...really really.
Brief Summary
Photographed
Packed like a tank
Shipped One to Two Day USPS Express or FedEx
FREE Shipping of your Guitar in the 48US
Fully Insured by me personally thru Clarion Group
3 Day Return Policy from the time you receive your guitar
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Map for Savage Classical Guitar
Please feel free to
email me directly with any questions or concerns.
Richard F. Sayage
Savage Classical Guitar
631-335-5447 |
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